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Frequently Asked Questions (FAQ)

WHAT DOES ftpHomes DO?
Our software and service empowers you to easily build powerful multimedia presentations for each of your property listings.  These include high-quality panoramic pictures, audio and video clips, and extensive text descriptions.  These presentations are uploaded to our server, where they can be linked to from your existing website, or your ftpHomes site can stand alone as a full-featured website, with not only your individual listings as attractive virtual tours, but also a ”My Virtual Tours” page, with a sortable, searchable index, and information about you.
HOW DOES ftpHomes WORK?
Our system enables you to create, edit, and save your virtual tours on any Windows-based PC, without being connected to the Internet.  You can easily organize extensive descriptions, up to 25 photographs, and even associated multimedia files, for each of your listings.  When ready, you connect to the Internet, and upload the listing to our server, where it is transformed into a complete virtual tour, and accompanied by an index page of all the other tours you’ve uploaded to our server.
HOW MUCH DOES ftpHomes COST?
We provide our client-side application and web space for free, and we give you two free virtual tours to evaluate our service.  If you like our service, it’s just $35 for each additional virtual tour.
WHAT IS THE TIME LIMIT FOR EACH VIRTUAL TOUR?
There is no time limit for any of your tours, even your first two, which are free!  If you have a tour that has remained inactive for an extended period, we will email you a reminder to refresh your tour (which costs nothing), or remove it.  If you do not refresh your tour, it will then be removed from the server.
CAN I HAVE A VOLUME DISCOUNT?
If you own an agency and have each of your agents use our service and can guarantee 100 listings per year, we’ll provide each virtual tour at just half retail price- $17.50.
I OWN AN AGENCY.  CAN ALL MY AGENTS VIRTUAL TOURS BE ACCUMULATED INTO AN “OUR VIRTUAL TOURS” PAGE?
Absolutely. Once agents are linked by a common agency, the accumulation is automatic.  There is no additional charge for creating the ”Our Virtual Tours” agency page.  This same concept can work for partners or office locations as well.
HOW LONG DOES IT TAKE TO CREATE A VIRTUAL TOUR WITH ftpHomes?
Tours can take just a few minutes to create with our program.  Making changes to existing virtual tours is also fast and easy, thanks to our friendly, intuitive interface.
DO I NEED TO BE ONLINE TO CREATE OR MODIFY MY VIRTUAL TOURS?
Absolutely not!  You only need to access the Internet when you’re ready to effect your changes on your site.  Creating, editing, and saving the listing on your computer can be done without being connected to the Internet.  This allows you to create the tour on-site, while the details are still fresh in your mind.  Even create tours in your car on your laptop while waiting for tardy clients.
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